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FAQs

Resealable Cello Bag FAQs  |  Interesting Information  |  Tips & tricks

How quickly will you dispatch my clear resealable cellophane bag order?

Lightning fast! Your order will be shipped within 24 hours of receipt. (That's Mon - Fri. We don't work weekends!) See our shipping page for more information. 

How long will it take to get my cello bags? 

We use Australia Post for deliveries. 95% of our Australian clients receive their order within a few days.

Upon checkout, you will be given the option of Standard Delivery or Priority Shipping (think Express Post plus one day).

How much is postage? 

Postage starts at just $4.90 for small orders. Shipping cost for heavier orders is $12.90 (a few dollars more for Priority Shipping) - when you have to pay, that is! Because the shipping cost for orders over $75 is ZERO! Yep. DELIVERY IS FREE when you spend over $75 (Australian deliveries only). More info about shipping of your resealable cello bags. 

How do I work out which size cello bag I need? 

The width and the height of your object are only two of the dimensions you need to consider when finding the right size resealable cello bag. To take into account the depth / thickness as well, follow these instructions:

  1. If you have multiple items, put them in a plastic bag / glad wrap them / wrap them in paper first so they hold together in the shape you want
  2. Take a length of ribbon or string and wrap it around the widest part of the object to be placed in the bag
  3. Mark where the ribbon meets itself
  4. Measure the length along a tape measure
  5. Divide by 2. This gives you the width of the item
  6. Do the same with the longest part of the object. This gives you the length

The width is the crucial measurement. You will need a little room to move, so select a cello bag size that is 5mm or so bigger than the width measurement of your item.

Bear in mind that the cellophane bag measurements are external and of course there could be a +/- 1mm variance in them. 

The flap with the adhesive strip is IN ADDITION to the bag measurements on our website. Any excess can be folded around the back of your item before adhering the seal for a snug fit. The image below shows a 40 x 65mm bag (+ flap).

What if you don't have the size I need?

Consider a bag that is the right width (bear in mind that you could turn the item 90 degrees), but has too much length. Just fold the excess around the back before sticking closed. If there's nothing that will do the job, send an email to info(at symbol)resealablecellobags.com.au stating the size you need (please measure your item carefully using the instructions above), the quantity required and your time frame and we'll see what we can do to help.

Is there any printing on your cello bags?

Our cello bags are crystal clear and generally, even the sealing strip is blank. 

However, sometimes our stock has discreet white print on the adhesive seal which reads "SEAL KING : Raise This Flap To Open."  We always put an alert on the particular product page/s should this be the case. All of our "Special Order" sizes always have this type of seal. Just let us know at time of order if you have a preference. 

Perfectly plain cello bags
Seal King Resealable Cello Bags
Blank seals Bags with text on seal

     

All of our cello bags have printed tear away tape (the bit you pull off to reveal the adhesive). This is essential for use in a commercial kitchen and makes packaging a breeze because they're easy to see.

What thickness are your resealable cello bags?

Thick enough to be strong and substantial, but fine enough to be light and absolutely crystal clear. Technically speaking, our bags are 40 micron.

* STOP PRESS! *  We have just introduced a new range of 30 mircon bags! They are exactly the same, quality, clear bags with Seal King sealing strip - just thinner and 25% cheaper than our 40 micron bags.

Can your cello bags be heat sealed?

Yes! That's actually how they are manufactured. Notice there are no ugly stitched seams on the sides.

I received samples from you and they are folded. Will the "real" ones be creased?

For economical reasons, we have to fold the samples to fit into an envelope. When you place your order, rest assured, your cello bags will be packed so there are no creases.

Do you sell backing board to go in the cello bags to stop my product from getting bent?

Because boxboard is such a low cost item which is quite bulky and heavy, the shipping cost you would incur would outweigh the convenience. Backing board (or "box board") is readily available through your local commercial printer. They can even guillotine the cardboard inserts to size for you. For best value, look for an older, larger commercial printer in an industrial estate over an instant print centre.

Are your bags really cellophane?

"Cellophane" was originally the name for a patented product made from cellulose but over the years the word has become generic and is commonly used to refer to a wide variety of clear, crisp plastic film products. Our bags are made of Biaxially Oriented Polypropylene (referred to in the industry as BOPP). It's a bit like a tissue being referred to as a Kleenex and a vacuum cleaner a Hoover.

Are BOPP polypropylene cello bags better than the old-fashioned Cellophane bags?

BOPP bags do not yellow with age, they do not become brittle over time, nor shrink and crinkle when exposed to moisture. They are clearer and never lose their glossy look. BOPP is also a far stronger material than the old fashioned 'Cellophane'.

What about the environment?

BOPP bags are recyclable with the number "5" as its resin identification code. Check with your local council to see if you can put them in your home recycling bin or place them in a REDcycle bin at your local supermarket.

For more information on the REDcycle program that turns any soft, scrunchable plastic into durable outdoor furniture, go to the REDcycle website.

It is considered that the manufacturing process for BOPP and cellophane are no better than each other. Wikipedia has more information.

If you'd like to do what you can to help the environment but need crystal clear protective packaging, consider using our new 30 mircon range of bags. Exactly the same product, just thinner film - which means less plastic is used to make them. Apart from the benefits for the environment (imagine if everyone switched to 30 micron), these bags cost 25% less than our standard range.

Are BOPP cello bags acid free archival?

Yes. The Biaxially Oriented Polypropylene (BOPP) used to make our cello bags is acid free and lignin free making them archival quality.

Do your prices include GST?

Yes. The prices advertised online are inclusive of GST.

Do you sell wholesale?

Yes! Just look for the "Wholesale Box of 5,000" option within the product page*.  There is a drop down option menu under "Choose Pack Size..." (Look for the little black arrow).                                                                     *not available all sizes

Can I collect my order?

We are on the beautiful South Coast NSW between Nowra and Ulladulla. If you happen to live nearby or be visiting the area, we would be happy for you to collect your order. Please contact us to make arrangements on 0400 937 234. 

What is your returns & exchanges policy?

Pop over to our Returns & Exchanges page for more information.

What's the best way to store my cello bags?

Keep them flat, in the bag in which they are supplied to you. 

If I've already exposed the adhesive strip, how do I stop everything from sticking to it??!

Easy! A neat trick is to stick the cello bag back down on itself (i.e. the flap part of the bag). This leaves the bag open but the sealing strip covered. You can now freely move things in and out of your cellophane bag and reseal it when you're ready. This is also how you can reuse your resealable cello bags.

Do you have cello bags without the sticky seal?

No we don't, but you can cut off the flap with the adhesive strip. The best way to do this is to ask a commercial printer to guillotine the whole pack (still in the external bag). They don't charge much and it's quick and easy.

When I pull the protective covers off the resealable cello bag adhesive strips I find they are static and stick to me. How do I manage this when I have lots of packaging to do?

As we use our cello bags for packaging our own products, we had the same problem. However, we devised a solution! (OK. So it was Mum's idea.) Get some packing tape and stick it to a board on your packing desk with the adhesive face up. Place the strips on the tape as you go to keep those little blighters in their place!

You will find our tear-aways a lot less static than some brands, however.

What are your bank account details so I can make a direct deposit for my order?

We recommend copying and pasting these numbers to eliminate the chance of error.
Name : Resealable Cello Bags, Australia
BSB : 063491
Account Number : 10198224
Reference: Your order number (will be advised when you place your order)

What are your T's & C's?

For more information on refunds, returns, exchanges, etc. please visit our Terms & Conditions page