We will dispatch your resealable cello bag order within 24 hours of its receipt (Mon - Fri except Public Holidays) and guarantee that orders received before midday will be shipped same day! You will be notified by email when your order is on its way, and advised of your tracking number.
Australia Post is typically used for our resealable cellophane bag deliveries, including their Express Post option. This often means you will receive you cello bags the NEXT DAY!
Even if you are in Melbourne like us, we strongly recommend paying the few extra dollars to use Australia Post's far more reliable (and trackable) EXPRESS POST service.
Star Track Express is used for delivery of New Zealand orders. Allow 2 - 4 business days to receive your cello bags.
FOR YOUR PEACE OF MIND ALL OF OUR SHIPPING SERVICES ARE TRACKABLE.
Postage and handling rates are kept as low as possible, covering just the raw Australia Post costs.
This means delivery of our smallest bags starts at just $4.90. Larger orders ship for $12.70 (or $14.90 for Express) but when you spend over $100, you'll be rewarded with FREE STANDARD SHIPPING! (You can pay extra for an upgrade to express / courier).
Note it is quite late in the ordering process that you will choose a shipping option. The system needs to know what it's posting, the weight and to where before it can present the options.
Can I collect my order?
Yes! We are located in Templestowe, Victoria. If you would like to collect your order, simply enter the code "COLLECT" in the discount coupon field at checkout. (Doing so reverses the shipping charge.)
When you receive the next email from us saying your order has been shipped, it means your order is ready to collect! Please don't come before you receive that email.
Collections can be made at any time, even outside business hours. However it is helpful to let us know when you want to come. Note that our address is at the bottom of the order confirmation email you receive when you place your order.
Can I send my own courier?
Of course! Please call us to make arrangements.