1. PRIVACY GUARANTEE
a) We care about your privacy. Personal information provided to Resealable Cello Bags, Australia (herein referred to as www.resealablecellobags.com.au) will not be released to third parties unless such release is necessary in the normal course of business or such release is required by a court of law.
b) www.resealablecellobags.com.au will under no circumstances sell or give customer details to third parties.
a) www.resealablecellobags.com.au accepts Pay Pal, Visa, MasterCard, American Express and direct deposit as methods of payment. Payments are only deemed to have been accepted when they are actually received by www.resealablecellobags.com.au.
b) Orders can be collected from our premises in Templestowe, Victoria, Australia by prior arrangement.
3. CANCELLATION OF ORDER
a) Orders must be cancelled in writing by way of e-mail. No cancellation shall be deemed to be executed unless such notification is actually received by www.resealablecellobags.com.au. Cancellation will not be deemed to be made merely by the client submitting such notice.
b) Orders that have already been dispatched before cancellation notice is received cannot be refunded.
4. REFUND / EXCHANGE
a) Excluding your statutory rights, we do not give refunds if you place an order incorrectly or change your mind. We will however exchange goods where you have ordered the wrong size. The client must obtain written consent from an agent of www.resealablecellobags.com.au prior to returning any goods. Return of goods is at the expense of the client. Goods must be returned in mint, resaleable condition. Further instructions for exchanges will be provided when you contact us requesting an exchange.
b) In the unlikely event of goods arriving to you in a damaged state, they will be replaced by www.resealablecellobags.com.au. Claims must be made within 7 days and evidence of damaged goods will be required.
5. GOODS NOT RECEIVED
a) Please alert us immediately if you do not receive your goods within the expected time frame. Claims will not be recognised after 7 days.
b) Where www.resealablecellobags.com.au has proof of dispatch, you will need to make a claim with the carrier.
6. PRODUCT SIZES
a) Product sizes indicated on this web site are approximate only but reliable within a few millimetres.
7. PACKAGE QUANTITY COUNT
a) Package quantity count indicated on this web site are approximate only but reliable within a few bags.
a) All agreements or disputes arising from this ordering process shall be governed by the laws of the State of Victoria, Australia and disputes heard in the State of Victoria, Australia.